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Quality & Environmental Policy

Johnson Valves are a supplier of valves, pressure safety, metering, fluid control and instrumentation products for the industrial, boiler house, marine, process, HVAC & water industries throughout the UK and worldwide.

With over sixty years’ experience, we are able to supply quality products offering professional and technical advice together with excellent customer service. Over this period, we have built up a unique understanding of our customers, their needs and the importance of a fast and accurate response.

Our policy is to supply quality products at the right prices, and our aim is to despatch all stocked items for delivery the next working day within the UK. Our large and modern warehouse near Southampton is designed to ensure that we can efficiently meet our customers’ needs whilst minimising the impact on the environment from our activities.

Johnson Valves and its employees are dedicated to providing products and services that meet, and where possible exceed the requirements and expectations of our customers, proactively seeking opportunities for improvement in service quality.

To fulfil this commitment, Johnson Valves has implemented a management system to the ISO 9001:2015 and 14001:2015 standards which include a series of quality and business processes to manage and monitor the performance of the key areas of our operation. We are committed to comply with the requirements of the standards, applicable compliance obligations, the protection of the environment (including prevention of pollution) and to continually improve the effectiveness of our management system.

Johnson Valves have introduced systems that will set and review measurable quality and environmental objectives. The Directors will provide appropriate resources as required in order to enable the company to meet these objectives.

All staff are made aware of the aims and objectives of the Quality and Environmental Management System and associated operating procedures and are expected to adhere to its requirements. Everyone is encouraged to suggest ways in which these can be improved.

This Policy is available on our website and is displayed in our workplace and it is reviewed annually.

Adopted and approved by the directors.
17th April 2020

ISO 9001 Certificate (pdf)

ISO 9001 Certificate